Description
Nzali-Support is hiring agents (Male/Female) in the area of Telemarketing (Inbound-outbound calls) in Yaounde.
Missions / Responsabilités / Activités
- Establish relationships with new customers.
- Maintain and grow relationships with existing customers.
- Strive to improve customer satisfaction through excellent customer service.
- Identify and respond to client needs.
- Keep a high level of knowledge about existing products and services, and learn about new products and services as they come in.
- Follow up on customer orders as necessary.
- Anticipate the needs of clients and address them accordingly.
- Monitoring and evaluation.
- Analyze the file and guide customers;
Compétences / Exigences / Qualités
- Have at least a GCE A-Level;
- Experience in the Domain of communication ;
- Have a perfect speech eloquence;
- Have a perfect mastery of English(At least B2);
- Have a perfect mastery of IT tools;
- Be competitive and dynamic;
- Be able to adapt to any type of interlocutor
Profil du candidat
» Niveau Académique Minimum: Baccalauréat
Documents de candidature
» Curriculum Vitae
Instructions de candidature
Send your CV via Phone/Whatsapp: +237698518356
NB: Ne donnez pas d’argent pour obtenir un emploi
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