Job offer at Helen Keller International – Officer

Helen Keller International is hiring across multiple sectors!

Take advantage of this unique opportunity to advance your career while contributing to meaningful, lasting change. Applications are welcome from both English- and French-speaking professionals.

Job Opportunity: Officer, Donor Communications
Remote – Based in any U.S. location where Helen Keller Intl is registered as an employer

Inspired by the extraordinary legacy of its co-founder, Helen Keller International partners with communities around the world to break cycles of poverty and inequity. Through access to essential health care, proper nutrition, and clear vision, we empower millions of individuals to build brighter futures for themselves and their families. Operating in 20 countries across Africa, Asia, Europe, and the United States, and supported by a global network of partners, we strive to ensure that everyone has the chance—just as Helen did—to realize their full potential.

Helen Keller International is looking for a strategic and mission-driven Officer, Donor Communications to develop engaging content that strengthens donor relationships and inspires generosity. This role will focus on transforming campaign messaging and human-centered stories into impactful donor communications, including email, direct mail, stewardship updates, and fundraising appeals. The ideal candidate will be an accomplished storyteller and editor, with a strong grasp of donor engagement strategies and a proven ability to create multi-channel content that drives action.

Key Relationships

The Officer, Donor Communications will be part of Helen Keller’s newly established Center for Marketing and Branding and will report directly to the Manager, Content Marketing. The role will work in close collaboration with the Individual Giving team as its primary partner, while also supporting business development and country program teams.

Key Responsibilities

The Officer, Donor Communications will:

• Act as the primary liaison for donor communication needs, coordinating between internal teams and the Center for Marketing and Branding.
• Collaborate with the Manager, Direct Mail to develop content for donor acquisition and direct mail campaigns.
• Produce compelling fundraising materials—including appeals, email campaigns, stewardship messages, and case statements—that drive engagement and strengthen donor loyalty.
• Support business development and institutional fundraising through the creation of persuasive, donor-centered messaging frameworks and content.
• Transform complex technical and programmatic information into clear, emotionally resonant stories that inspire donors.
• Ensure consistency, integrity, and alignment with Helen Keller’s brand voice across all donor-facing communications.

• Apply best practices in fundraising communication and donor engagement to maximize the effectiveness of donor outreach.

• Contribute to campaign planning, content calendars, and performance reviews, supporting continuous learning and improvement.

Qualifications

We are seeking candidates who bring a blend of creativity, professionalism, and purpose to their work. The ideal candidate will have:

• Education: Bachelor’s degree in marketing, communications, journalism, nonprofit management, or a related field.
• Experience: 4–6 years of experience developing donor-focused communications as part of a fundraising team, preferably within an international organization.
• Demonstrated expertise in storytelling and persuasive writing, supported by a portfolio that showcases effective donor communications across channels.
• Experience in direct response fundraising (direct mail and email), with additional experience supporting donor engagement at multiple levels considered an asset.
• Strong understanding of donor engagement strategies across digital and print platforms.
• Excellent project management skills, with a track record of effective collaboration and relationship-building.
• A flexible, team-oriented approach with the ability to manage competing priorities under pressure.
• Willingness to adjust work hours across time zones, with core availability aligned to U.S. Eastern Standard Time.
• French language proficiency is desirable but not required.

Commitment to Fairness, Inclusion, and Safeguarding

As part of the Helen Keller community, every employee is expected to:

• Contribute to an inclusive workplace that values diversity, equity, and belonging.
• Help foster an environment where all team members feel respected and supported.
• Uphold fair and transparent evaluation and promotion processes based on performance and skills.
• Promote a safe and respectful environment for colleagues, partners, and the communities we serve.
• Adhere to Helen Keller’s Code of Conduct, which prohibits harassment, exploitation, abuse, or trafficking in any form, and exemplify the organization’s core values in daily work.

Compensation & Benefits

• The midpoint annual salary for this full-time position is $85,000.
• Helen Keller International offers a comprehensive benefits package, which includes health insurance, paid leave, retirement savings with employer match, and opportunities for professional growth.
• Benefits may vary by country and will be aligned with local labor laws.

How to Apply

Interested and qualified candidates are invited to submit a cover letter and resume to: Recruitment@hki.org.

Applications will be reviewed on a rolling basis and will be accepted until the position is filled.

Commitment to Diversity, Equity, and Inclusion

Guided by the vision and determination of our founder, Helen Keller International is dedicated to building a workplace that reflects fairness, inclusivity, and belonging.

Helen Keller Intl is proud to be an Equal Opportunity Employer. We are firmly committed to providing equal employment opportunities for all employees and applicants, regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected under applicable law.