K Hotel, a subsidiary of the KADJI Group, is seeking a Community Manager to join its Sales & Marketing Department.
Core Values: Courage | Hard Work | Integrity | Honesty
Role Overview
The Community Manager will play a pivotal role in managing social media platforms, creating engaging content, maintaining online customer relations, monitoring the hotel’s e-reputation, and collaborating with influencers to promote K Hotel and expand its online community.
Key Responsibilities
- Social Media Management: Oversee and optimize the hotel’s presence on social platforms.
- Content Creation: Design and produce high-quality, engaging content tailored to each platform.
- Customer Relations: Foster strong online interactions with customers and respond to inquiries.
- E-Reputation Monitoring: Track and manage the hotel’s online reputation.
- Influencer Collaboration: Build and maintain partnerships with influencers to increase brand visibility.
- Analysis & Reporting: Monitor performance metrics and generate insightful reports.
Required Qualifications and Skills
- Educational Background: Advanced degree in Communications, Marketing, or a related field.
- Professional Experience: Proven experience in social media management and content creation, preferably in the hospitality sector.
- Technical Proficiency:
- Expertise in major social media platforms.
- Familiarity with social media management tools (e.g., Hootsuite, Buffer).
- Basic knowledge of graphic design and visual content creation tools.
- Communication Skills:
- Strong writing skills with attention to spelling and grammar.
- Ability to craft concise, platform-specific content.
- Fluency in English and French.
- Interpersonal Skills:
- Customer-focused, with excellent listening and relationship management capabilities.
- Adept at engaging with influencers and building partnerships.
- Personal Attributes:
- Creativity, curiosity, and adaptability.
- Strong organizational skills and the ability to multitask effectively.
- Team player with the ability to perform under pressure.
- Problem-solving and decision-making aptitude.
How to Apply
Interested candidates should send their CV to recruitments@khoteldouala.com with the subject line “Community Manager Application”.
Deadline: Submit your application by June 13, 2025, at 5:00 PM.
N.B: Ne payez aucun frais pour obtenir un emploi
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