Job Posting: Monitoring and Evaluation Mentor, SAFECARE Project – SHAC SHWARI HEALTH ASSOCIATION Cameroon, Yaoundé or Bertoua
Position Announcement
Shwari Health Cameroon is a locally recognized organization dedicated to delivering high-quality, effective, and innovative evidence-based solutions to tackle health system challenges within Cameroon’s healthcare sector, with a particular emphasis on children and adolescents. Shwari Health Cameroon employs established community-based approaches to identify HIV-positive children and adolescents, link them to healthcare facilities for treatment initiation, and provide ongoing support to ensure they remain engaged in care and achieve viral suppression. Our mission is to be a leading implementation science association in Cameroon, utilizing evidence-based strategies to bridge the ‘Know-Do’ gap in healthcare service delivery. We aim to accomplish this by applying contemporary methods of evidence generation and synthesis to understand operational contexts, thereby developing strategies that enhance the effectiveness and efficiency of implementation efforts.
In collaboration with Georgetown University’s Center for Global Health Practice and Impact (CGHPI) and the Government of the Republic of Cameroon’s Regional Technical Groups (RTGs), SHWARI Health Association will be executing a project titled SAFECARE-Cameroon. This project, funded by CDC/PEPFAR, spans five years and aims to establish, implement, and sustain comprehensive facility and community-based HIV services for children, adolescents, and adults in PEPFAR-supported regions of Cameroon, contributing to the national effort to accelerate progress toward HIV epidemic control.
As part of this initiative, SHWARI Health Association Cameroon (SHAC) is recruiting for several key positions to support program implementation. Fluency in French and a working knowledge of English are required for all applicants. These positions will be based in Yaoundé or Bertoua.
SHAC Office Positions
- Position: Monitoring and Evaluation Mentor, SAFECARE Project – Cameroon
- Reports to: Monitoring and Evaluation Specialist
- Location: Yaoundé or Bertoua, Cameroon
- Number of Positions: 42
Position Summary:
This role involves providing on-site comprehensive M&E support, ensuring that critical records and registers are accurately maintained, and overseeing the implementation of quality improvement, monitoring, and evaluation activities at assigned facilities. Tasks are clearly defined, and the work is reviewed upon completion by the Strategic Information Specialist.
Key Responsibilities
Monitoring and Evaluation
- Oversee the comprehensive management of data-related activities within assigned facilities, working in close collaboration with facility Data Clerks, major stakeholders, and other facility-level personnel involved in data management.
- Supervise data collection processes within the designated facilities.
Support in Establishing and Maintaining an Efficient Records Management System
- Identify and flag any gaps in patient documentation (files and registers) alongside the facility Data Clerk in the designated facilities.
Support Facility Data Clerks in Providing Feedback and Resolving Data Issues
- Compile, organize, and verify the accuracy of data reported within assigned facilities.
- Regularly analyze data (weekly, monthly, quarterly) to inform the ART clinic team and hospital, highlighting both programmatic and target-related gaps within the facilities.
- Maintain and regularly update the flagging system in the assigned health facilities.
- Collaborate with the ART clinic Major in the assigned facilities to ensure that all documentation tools are available on-site.
- Work alongside the facility Data Clerk to enter data from registers and patient records into DAMA & EMR systems within the assigned facilities.
Ensure Data Entry Compliance
- Ensure that data entered by facility Data Clerks adheres to the required template (DAMA or EMR), accurately transferring alphabetic, numeric, or symbolic data from source documents into the computer, based on the on-screen format, and entering necessary codes.
- Facilitate weekly data review meetings within the assigned facilities to assess performance, identify, and address any data-related issues.
- Mentor and support data clerks to produce timely and comprehensive reports daily, weekly, monthly, and quarterly, capturing 100% of services provided during the reporting period to meet site goals and targets.
- Conduct regular data quality checks.
- Routinely cross-check data captured in registers, patient files, and EMR/DAMA systems for accuracy and consistency (daily, weekly, monthly).
- Review and correct data as needed.
- Participate in data validation exercises conducted by GU/MOH.
- Support facility data clerks in reviewing the monthly RTG report against source documents before submission.
- Ensure consistency in GU/RTG Monthly performance indicators.
- Participate in all DQA exercises.
- Ensure that both hard and soft copies of collected data are easily accessible and properly stored at the sites.
Quality Improvement
- Assist the site in identifying and maintaining a quality improvement team.
- Support the implementation of quality improvement projects aimed at enhancing patient outcomes.
Cash Advance and Management
- Collaborate with the Clinical Mentor to determine the cash requirements for routine facility activities and request the necessary funds.
- Work with the major stakeholders to monitor expenses and justify the cash advances received.
- Assist the major of the CTA/UPEC in reconciling the cash advances received monthly.
Team Contribution
- Contribute to team efforts and achieve related results as required.
- Maintain confidentiality of information.
- Perform other job-related duties as assigned.
Qualifications and Experience
- A bachelor’s degree in any of the sciences or social sciences.
- Ability to travel to 2-5 facilities as required.
- Proficiency in Microsoft Office (Word, Excel, Access, PowerPoint).
- Accuracy and speed in data entry.
- Strong knowledge of data analysis and usage.
- Experience with data entry projects (e.g., DAMA or other EMR systems) is an added advantage.
- Willingness to learn and take initiative.
- Ability to meet deadlines effectively.
- Strong verbal and written communication skills.
- Ability to multitask and meet deadlines.
- Ability to follow instructions delivered verbally or in writing.
- Fluency in French and working knowledge of English.
Work Environment
SHWARI Health Association Cameroon (SHAC) /Context / Required Competencies
Core Values
- Commitment: Actively engages in achieving the organization’s objectives.
- Diversity: Appreciates and values the diverse perspectives and contributions of others.
- Integrity: Operates in alignment with the Organization’s core principles and values.
- Accountability: Takes ownership of personal actions and responsibilities assigned.
Core Competencies
- Communication: Strives for clear and open communication with colleagues and stakeholders within the Organization.
- Collaboration: Works effectively with others toward shared objectives and nurtures a positive, trust-centered work environment.
- Planning: Approaches goal achievement in a structured and methodical way.
- Analysis and Decision-Making: Evaluates available information, draws sound conclusions, and makes informed decisions.
- Initiative: Proactively suggests and initiates new ideas, activities, and projects.
- Flexibility: Adapts positively and effectively to changing circumstances.
Managerial Competencies (For Positions with Managerial Responsibilities)
- Leadership: Provides clear direction, builds trust, and fosters an empowering environment.
- Strategic Thinking: Identifies objectives that advance the organizational mission and develops plans to achieve them.
- Performance Management: Enhances team performance by offering constructive feedback and opportunities for skill development.
Instructions for Submitting Applications:
- All applications should be submitted electronically at: https://forms.gle/zFso5waZkTf716JG6
- Please include the position title in the email subject line.
- Applications should provide three references familiar with the applicant’s work experience, preferably from the past 3-5 years. References should include contact details, such as daytime phone numbers and email addresses.
- Each application must include a cover letter detailing the applicant’s suitability for the role, highlighting key functional areas, required qualifications, and relevant experiences.
- Applicants should attach a three-page CV/Resume that outlines key achievements in areas pertinent to the role.
- The stated qualifications and experience are the minimum criteria that each applicant must meet to be considered for an interview.
- All applicants should provide daytime phone contact information.
- The application deadline is September 10th, 2024, at 5 PM Cameroon Time.
Applications submitted after the deadline will not be considered.
SHWARI Health Association Cameroon (SHAC) is an equal opportunity employer and encourages all qualified candidates to apply, regardless of gender, ethnicity, or other individual characteristics.
