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Job advert: junior Customer Service Agent

JOB OPENING

Ethiopian Airlines Cameroon Office is seeking to hire a Junior Customer Service Agent – Airport for the Douala International Airport Office. The position offers a Fixed Term Employment Contract for a duration of 2 years, with the potential for extension based on performance.

Applicants should have a solid understanding of the aviation sector, excellent customer service skills, proficiency in flight handling and financial procedures, as well as substantial training and experience in Airport Operations.

Required Competencies

  1. Minimum of one year of experience in a similar or related position within another airline.
  2. Certification in airport passenger handling, ramp, and cargo handling.
  3. Completion of airline system training in check-in processes, boarding, flight dispatching, and customer services.
  4. Minimum of a college diploma in aviation or related fields, or completion of a school of aviation marketing.
  5. Age not exceeding 40 years old.
  6. Exceptional interpersonal and analytical skills, as well as proficiency in technology.
  7. Strong verbal and written communication skills in English and French.
  8. Proven ability to multitask and manage operational activities with attention to detail.
  9. Flexibility in adapting to changing priorities and short notice.
  10. Ability to work under pressure with minimal supervision.
  11. Flexibility in working hours and willingness to cover operational needs.

Application Process

Applicants can submit their CV, supporting documents, and a cover letter to the Ethiopian Airlines office located at 780 Rue Tobie Kuoouh, Bonanjo Douala, within a five-working-day period (starting from May 10th to the latest May 16th, 2024).

We appreciate your interest in employment opportunities with Ethiopian Airlines. Only candidates whose experience and skills are considered suitable will be contacted for an interview.

Good luck!

  • PO Box 1755, Addis Ababa, Ethiopia
  • Tel: (251-011) 665 6666
  • Fax: (251-011) 6611474

N.B: Ne payez aucun frais pour obtenir un emploi

 

 

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