Job offer: ICT Associate – UNFPA

How You Can Make a Difference:

UNFPA is the leading UN agency dedicated to ensuring that every pregnancy is wanted, every childbirth is safe, and every young person has the opportunity to reach their full potential. Through its Strategic Plan (2022-2025), UNFPA reaffirms its commitment to transformative goals that focus on three key areas: eliminating preventable maternal deaths, addressing the unmet need for family planning, and eradicating gender-based violence and harmful practices. These goals align with the International Conference on Population and Development (ICPD) and the Sustainable Development Goals (SDGs), driving progress in the Decade of Action towards 2030.

The Strategic Plan emphasizes the need for collective action to “build forward better,” focusing on the negative impacts of the Covid-19 pandemic on women’s and girls’ sexual and reproductive health. This initiative aims to recover lost progress and achieve the global goals set out in the ICPD and SDGs.

In a world where human rights are increasingly under threat, we need principled, ethical professionals who uphold international standards and values, defending them with conviction and courage.

UNFPA seeks candidates who are passionate about transforming communities, inspiring change, and delivering impactful, sustainable results. We require individuals who are transparent, exceptional in resource management, and committed to achieving excellence in program outcomes.

Job Purpose:

As part of the ICT team, you will play a pivotal role in supporting the organization’s resource management, helping to implement ICT standards and systems. Your responsibilities will include managing data, information, and workflow, as well as providing daily ICT and administrative support to Country Office (CO) staff.

Key Responsibilities:

• Assist in the implementation of ICT management systems and strategies.
• Ensure compliance with corporate information technology standards within the Country Office (CO).
• Support the use of Enterprise Resource Planning (ERP) systems to enhance business operations and improve client services.

Key Responsibilities:

• Ensure effective operation of hardware and software for the Country Office (CO), including installation, repair, and routine maintenance of both commercial and in-house systems.
• Oversee the management of software applications and ensure the inventory of supplies is well-maintained.
• Monitor server performance and traffic, providing support in data backup and file restoration procedures, as well as virus prevention.
• Implement ICT security measures by restricting administrative rights to prevent the installation of unauthorized software. Ensure compliance with corporate standards for desktop, laptop, and server passwords.
• Support network administration efforts, including setting up offsite backups, monitoring backup logs, and managing restoration procedures. Provide troubleshooting assistance for network issues and user access.
• Manage the administration of hardware, software, and parts, maintaining an up-to-date inventory. Support database management and provide training for staff in the effective use of ICT tools. Maintain a comprehensive library of ICT reference materials and prepare statistical reports as needed.

Qualifications and Experience:

Education:

• A Secondary Level Education is required; a University Degree in Computer Science is highly desirable.

Knowledge and Experience:

• Relevant certifications in hardware and software management, including Microsoft Certified Professional (MCP).
• At least 6 years of experience in network administration, as well as managing hardware and software platforms and telecommunications facilities.
• Proficient knowledge of Windows-based operating systems, corporate ICT security, and virus protection systems, as well as Enterprise Resource Planning (ERP) systems.
• Some experience in providing client support, such as Help Desk or User Support services.

Languages:

• Fluency in English is required; knowledge of other official UN languages, particularly French, is desirable.

Required Competencies:

• Values:
  • Demonstrating integrity in all actions and decisions.
  • Showing unwavering commitment to UNFPA and the broader UN system.
  • Embracing and respecting cultural diversity.
  • Welcoming and adapting to change with flexibility and innovation.

Core Competencies:

• Achieving Results: Consistently delivering high-quality outcomes.
• Accountability: Taking ownership of work and responsibilities.
• Professional Expertise & Business Acumen: Applying relevant skills and knowledge effectively.
• Analytical & Strategic Thinking: Approaching problems and solutions with critical and forward-thinking perspectives.
• Teamwork & Self-Management: Collaborating effectively with others while managing personal development and professional relationships.
• Communication for Impact: Using clear, concise, and impactful communication to influence and engage stakeholders.

Functional Competencies:

• Managing the organization’s resources effectively to ensure optimal use.
• Developing and implementing ICT standards and applications that enhance business performance.
• Efficiently managing data, information, and workflow to ensure smooth operations and decision-making.

Compensation and Benefits:

This position offers an attractive remuneration package, including a competitive net salary, comprehensive health insurance, and other benefits as applicable, ensuring a balanced and rewarding work experience.

UNFPA Work Environment:

The UNFPA fosters a work environment that upholds gender equality, diversity, integrity, and a healthy work-life balance. We are deeply committed to achieving gender parity across our organization and actively encourage women to apply. We strongly welcome applicants from underrepresented groups, including individuals from the LGBTQIA+ community, minority ethnic groups, indigenous populations, and persons with disabilities.

At UNFPA, we promote equal opportunities in recruitment, training, compensation, and career development, ensuring that all individuals, regardless of their personal characteristics or diverse backgrounds, are given fair consideration. Diversity, Equity, and Inclusion are integral values that shape our workforce culture.

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Disclaimer:

Please note that the selection and appointment process may involve background and reference checks, medical clearance, visa issuance, and other administrative requirements.

UNFPA does not charge any fees for application, processing, training, interviews, or testing during the recruitment process. We also do not request applicants’ bank account details.

Applicants for positions in the International Professional and higher categories, who hold permanent resident status in a country other than their country of nationality, may be required to renounce this status upon their appointment.

To view the complete job description and apply, click “Apply Now” below.

Submit your applications online at: https://www.unfpa.org/jobs/ict-associate-yaound%C3%A9-gs6.