MTN Cameroon is looking for Senior Specialist – Customer Knowledge.Marketing
Location: Douala, Littoral, Cameroon
Job Description
Operational Delivery
Adhoc, Frequent Request / Reporting
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- To initiate relevant Customer Knowledge
- To insure Data accuracy and availability from different Sources (Data warehouse, transvers applications…)
- To Build Consistent Data Governance Process.
- To define Marketing needs in term of Data-marts, Reports within IS-BI unit
- To execute and validate UAT in Data appliance migration / New Implementation
- To Provide Customer behavioural insights in Ad how way of frequent Reporting.
- To manage Consultancy third-party that support Customer Knowledge.
- To identify long-term trends in telecoms markets.
- To give warning, Alerts concerning Business Performance.
- To transform needs in information of the company in term of data analytics and availability.
- To identify areas for improvement within marketing departments and to implement analytical solutions in order to resolve issues.
- To perform Predictive Scoring, Multivariate Analytics, Clustering, Social network analysis using Datamining Techniques.
Education:
- At least 3 years University Degree in Datamining, Statistics, Computer Science
- Fluent in English and French
Experience
- At least 5 years’ experience in Telecom Industry (including at least 3 Years in Datamining/CVM) OR 3 years’ experience in Banking Sector (within 3 years in BI / Data Mining)
- Experience in supervising/managing others;
- Experience working in a medium to large organization
Training/Certification:
- OBEII Reporting, Power BI
- Advanced SAS Level 3
- Advanced Enterprise Miner Lev3
Skills/ competencies:
- Advanced statistical software skills (SAS, R, etc.)
- Advanced SQL / PLSQL Language (Oracle…)
- Advanced Knowledge of SGBD Databases Scheme (Oracle, MySQL, Pivotal.)
- Data quality and control methods
- Wide analytical skills
- Extra good numerical mind
- Must be able to work under pressure
- Conceptual Thinker
- Problem Solver
- Improvement Driver
- Culture and Change Champion
- Supportive People Manager
- Relationship Manager
- Results Achiever
- Operationally Astute
HOW TO APPLY?
Apply Before: 03/25/2023, 12:59 AM
