UBA Cameroon is recruiting a Recovery Officer.
- Job Title: Recovery Officer
- Department: Risk Management
- Reporting Line: Head of Recovery
- Location: Head Office
Job Objectives
- Monitor and follow up with customers to ensure timely and effective collection of debts.
- Investigate and pursue the recovery of both current and overdue accounts, ensuring payments owed to the bank are collected.
- Implement proactive Operational Risk Management strategies aimed at reducing operational losses, while ensuring compliance with banking regulations.
- Focus on maximizing debt recovery through strategic negotiation and settlement techniques with former customers.
Key Responsibilities
- Develop, implement, and continuously review effective recovery strategies to meet set recovery targets.
- Oversee and review delinquent enterprise loan accounts managed by the Area Business Office.
- Ensure strict compliance with established guidelines, internal policies, and procedures regarding Non-Performing Loans (NPL).
- Continuously enhance processes to improve productivity and work quality in debt recovery.
- Ensure adherence to Money Laundering and Know Your Customer (KYC) regulatory requirements.
- Identify accounts with potential for recovery and implement appropriate recovery measures.
- Allocate recovery targets and regularly review performance to manage NPL accounts.
- Prepare and review restructuring, rescheduling, and compromised settlements with sound, analytical justification for approval and implementation.
- Ensure borrowers comply with the terms of restructured, rescheduled, and compromised settlements.
- Coordinate collection activities with internal departments and external agencies, resolving any issues in the recovery process.
- Use skip tracing techniques and other methods to locate debtors with delinquent accounts, including credit reports and government agency data.
- Ensure timely liquidation of collector and smooth progress of litigation actions.
- Ensure compliance with bank policies on account classification, loss provision adequacy, suspension of interest, collateral valuation updates, and accurate accounting of recoveries in the Profit & Loss (P&L) statement.
- Review all recovery management reports to ensure accuracy and timely submission to management.
- Create risk awareness among bank employees.
- Provide leadership and strategic direction in the recovery process.
Key Performance Indicators
- Timely submission of risk reports.
- Consistent and accurate data collection for analysis.
- Realistic and thorough stress testing reports.
Education Requirements
- A first degree (or equivalent) in Accounting, Banking & Finance, Economics, or a related field.
- Postgraduate and/or professional qualifications in accounting (e.g., ACA, ACCA, MBA) are highly desirable.
Experience
- 4 to 8 years of relevant experience, with a minimum of 3 years in a leadership role.
Key Competencies
Knowledge:
- Strong alignment with UBA’s core values.
- In-depth knowledge of banking operations.
Skills:
- Strong quantitative skills.
- Proficiency in computer processing.
- Excellent analytical and problem-solving abilities.
- Strong interpersonal and communication skills.
- Solid supervisory skills.
- Familiarity with the regional legal system.
Application Process
Interested candidates should submit their resume and cover letter to hcmrecruitcameroon@ubagroup.com with the subject line: “RECOVERY OFFICER.”
Deadline: September 29, 2024
Only shortlisted candidates will be contacted for the interview stage.
UBA Cameroon is committed to meritocracy and inclusiveness and will not discriminate based on race, color, ethnicity, gender, marital status, disability, religion, or age.
If you do not receive a response within one month of this publication, kindly consider your application unsuccessful at this time.
