Recruitment of 15 CLINICAL MENTORS / Site Lead, SAFECARE Project

• Position Title: Clinical Mentor / Site Lead – SAFECARE Project, Cameroon
• Reports to: Regional Program Manager
• Work Location: Yaoundé, Cameroon
• Number of Positions: 15

Shwari Health Cameroon is recruiting 15 CLINICAL MENTORS / Site Lead, SAFECARE Project for its activities in Cameroon.

Job Opportunities in Cameroon

Shwari Health Cameroon is a locally registered organization committed to delivering high-quality, effective, and innovative, evidence-based solutions to address challenges within the health system in Cameroon and beyond, with a special focus on children and adolescents.

To fulfill its vision, Shwari Health Cameroon employs proven community-based strategies to identify HIV-infected children and adolescents, link them to health facilities for treatment initiation, and provide continuous support to ensure they remain in care and achieve viral suppression.

Our mission is to become one of the most respected implementation science organizations in Cameroon, bridging the “Know-Do” gap in health service delivery through evidence-based strategies. We aim to achieve this by applying modern methods for evidence generation and synthesis to understand operational contexts and design more effective and efficient implementation strategies.

In partnership with Georgetown University’s Center for Global Health Practice and Impact (CGHPI) and the Government of Cameroon’s Regional Technical Groups (RTGs), SHWARI Health Association will implement the SAFECARE-Cameroon project. This is a 5-year CDC/PEPFAR-funded initiative aiming to develop, implement, and sustain comprehensive HIV services in health facilities and communities for children, adolescents, and adults across PEPFAR-supported regions of Cameroon. The project supports Cameroon’s efforts to accelerate progress toward HIV epidemic control.

SHWARI Health Association Cameroon (SHAC) is therefore seeking qualified candidates for the following implementation roles. All applicants must be fluent in French with at least working knowledge of English. Positions are based in Yaoundé or Bertoua.

Clinical Mentor Position – HIV Care and Treatment Support

Position Summary

The Clinical Mentor plays a vital role in enhancing the quality of HIV care and treatment services across a cluster of 2 to 4 healthcare facilities. Working under the guidance of the ISDI Specialist and Team Lead, the Clinical Mentor supports the implementation of the SAFECARE project, ensuring high standards of care for people living with HIV (PLHIV), especially among priority and key populations.

The Clinical Mentor is based on-site, coordinating, supervising, and mentoring facility teams to deliver comprehensive HIV services. This role combines both clinical support and program management responsibilities.

Key Responsibilities

A. Patient Care and Clinical Support

• Provide hands-on clinical mentorship to healthcare workers in ART (antiretroviral therapy) clinics.

• Support the delivery of quality nursing and medical care aligned with national HIV treatment guidelines.

• Assist in using health education materials to improve patient understanding and engagement.

• Perform additional clinical duties as assigned by the Clinic Technical Advisor (CTA) or SHAC supervisor.

B. Clinical Mentorship and Capacity Building

• Ensure high-quality HIV services are consistently provided, including:

  1. HIV testing, PMTCT (Prevention of Mother-To-Child Transmission), Early Infant Diagnosis (EID), key population services, TB/HIV co-infection management, TPT, and viral load monitoring.

• Develop and implement tailored mentorship plans for healthcare workers.

• Conduct regular training sessions and refresher courses to address skill gaps.

• Offer ongoing clinical guidance, feedback, and performance evaluations.

• Support proper documentation of services in patient records and official registers.

C. Program and Site Management

• Serve as a liaison between SHAC, district health teams, and community partners (e.g., CBOs, bikers, etc.).

• Supervise and support CBO staff, APS, and data associates at assigned sites.

• Lead the Handshake Model collaboration with partners serving key populations (KP) and Orphans and Vulnerable Children (OVC).

• Participate in routine site meetings, including weekly data review sessions and monthly performance evaluations.

• Represent the site in CDC and SHAC strategic meetings, sharing challenges, best practices, and implementation updates.

• Promote Continuous Quality Improvement (CQI) by mentoring staff and supporting Quality Improvement (QI) projects.

• Monitor the achievement of facility-level HIV care targets in line with the SAFECARE project objectives.

• Lead case presentations and participate in biweekly HIV ECHO sessions.

• Ensure timely submission of all required reports and documentation.

D. Operational Support

• Prepare facilities for PEPFAR Site Improvement Through Monitoring Systems (SIMS) visits.

• Provide technical assistance based on on-site assessments.

• Coordinate logistical needs for field activities such as:

  1. Support group meetings

  2. Outreach and catch-up activities

  3. Extended hours and weekend clinics

• Manage the disbursement and reconciliation of funds for these facility activities.

• Engage facility leadership to actively participate in SAFECARE project success.

Required Skills and Attributes

• Strong clinical background in HIV/AIDS care and treatment

• Experience in capacity building, mentorship, and clinical supervision

• Ability to coordinate and implement health programs at the facility level

• Familiarity with national HIV guidelines, SAFECARE standards, and PEPFAR reporting

• Excellent communication, teamwork, and documentation skills

Qualifications and Experience

We are seeking a highly qualified professional to support our HIV care and treatment programs. The ideal candidate should meet the following criteria:

• Be a licensed Medical Doctor, Registered Nurse, or Nurse Midwife. Preference will be given to candidates certified as HIV Nurse Prescribers (HNP) or HIV-trained physicians.

• Possess a Master’s degree in Public Health (strongly preferred).

• Be registered with relevant regulatory authorities in Cameroon.

• Have a minimum of five (5) years of professional experience delivering HIV Care and Treatment, including PMTCT (Prevention of Mother-to-Child Transmission) services and HIV clinical management.

• Have at least three (3) years of experience designing and implementing complex HIV-related programs, including clinical mentoring, training, preceptorship, and continuous quality improvement (CQI).

• Demonstrate in-depth knowledge of the Cameroonian health system and possess practical experience in navigating its operational structures.

• Show proven ability to collaborate closely with government public health entities at national, regional, and district levels.

• Exhibit excellent interpersonal and cross-cultural communication skills, with the ability to interact professionally with stakeholders from diverse backgrounds.

• Be capable of working independently and managing priorities in a fast-paced environment.

• Be proficient in Microsoft Office applications, including Word, PowerPoint, Excel, and Outlook.

• Previous experience with PEPFAR-funded programs is a significant advantage.

• Willingness to travel domestically up to 50% of the time is required.

• Fluency in French is essential, with at least a working knowledge of English.

Work Environment and Organizational Culture

SHWARI Health Association Cameroon (SHAC) is committed to fostering an inclusive and performance-driven culture aligned with our mission to improve public health outcomes.

Core Values

• Commitment – Demonstrates dedication to achieving organizational objectives.

• Diversity – Respects and values different perspectives and cultural backgrounds.

• Integrity – Upholds ethical behavior and organizational principles.

• Accountability – Takes responsibility for individual and team performance.

Core Competencies

• Communication – Ensures clarity and transparency when interacting with colleagues and external stakeholders.

• Collaboration – Builds trust and fosters a positive work environment through teamwork.

• Planning – Approaches goals in a structured and strategic manner.

• Decision-Making – Analyzes information effectively and makes sound decisions.

• Initiative – Proactively suggests and implements innovative ideas.

• Flexibility – Adapts efficiently to evolving situations and challenges.

Managerial Competencies (for leadership roles)

• Leadership – Provides vision, motivation, and support to teams.

• Strategic Thinking – Aligns planning with organizational goals and long-term impact.

• Performance Management – Encourages team development and provides regular feedback.

Application Instructions

Interested and qualified candidates are invited to apply by following these steps:

1. Submit your application online via the following link:
   https://forms.gle/zFso5waZkTf716JG6

2. Email subject line must clearly indicate the position title being applied for.

3. Include the following in your application:

   1. A cover letter outlining your suitability for the position, highlighting relevant qualifications, experience, and functional expertise.

   2. A 3-page CV or résumé emphasizing key achievements related to the role.

   3. Three professional references, preferably from the past 3–5 years, with full contact details (including daytime phone and email).

4. Provide a current daytime phone number in all submitted documents.

Deadline for applications: April 16, 2025, at 5:00 PM (Cameroon Time).

Applications received after this deadline will not be considered.

Equal Opportunity Statement

SHWARI Health Association Cameroon (SHAC) is an equal opportunity employer. We encourage applications from all qualified individuals regardless of gender, ethnicity, disability, or socioeconomic background.

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