Recrutement K Hotel Douala : Night Auditor (Front Office) 2026

JOB OPPORTUNITY: NIGHT AUDITOR

K Hotel Douala recrute un Night Auditor (Front Office) – Juillet 2026

Department: Front Office

Position Summary

The Night Auditor is responsible for managing the hotel’s overnight operations while delivering outstanding guest service and ensuring the accuracy of daily financial records. This position plays a key role in maintaining seamless overnight operations, completing end-of-day accounting procedures, and upholding the highest standards of hospitality.

Working as the primary point of contact during night shifts, the Night Auditor handles front desk operations, processes guest requests, reconciles financial transactions, prepares daily reports, and ensures compliance with the hotel’s operational procedures and brand standards. The role also contributes to maintaining a safe, secure, and welcoming environment for all guests throughout the night.

Key Responsibilities

• Perform nightly audit procedures and complete end-of-day financial reconciliations.
• Manage overnight front office operations and provide exceptional guest service.
• Process payments, verify transactions, and reconcile accounts accurately.
• Prepare daily financial and operational reports.
• Ensure compliance with hotel policies, procedures, and brand standards.
• Handle guest inquiries, requests, and concerns in a professional and timely manner.
• Maintain a secure and well-organized front office environment during overnight shifts.
• Promote hotel services and demonstrate strong knowledge of room categories, rates, and promotional offers.

Qualifications & Skills

• Higher National Diploma (HND), BTS, or equivalent qualification in Hotel Management, Hospitality Management, or a related field.
• Minimum of 2 years’ experience in a similar position; previous experience in a luxury hotel environment is an advantage.
• Excellent customer service and interpersonal skills.
• Strong attention to detail with a commitment to accuracy and quality.
• Excellent organizational, problem-solving, and multitasking abilities.
• Ability to work independently and make sound decisions during overnight operations.
• Flexible and available to work night shifts, weekends, and public holidays as required.
• Fluent in English; additional language skills are an asset.
• Proficiency in hotel property management systems (such as Opera) and Microsoft Office applications.
• Strong verbal and written communication skills.
• Professional appearance and positive attitude.
• A strong service mindset and commitment to delivering an exceptional guest experience.

Application Process

Interested candidates are invited to submit their CV to: recruitments@khoteldouala.com Email Subject: DRH023 – NIGHT AUDITOR

Application Deadline: 05 August 2026 at 5:00 PM