Description
Job title : HCM Performance Management
Officer Department : HUMAN RESOURCES
Functional Reporting : Country Resources
Administrative reporting : HR Team Lead
Location : Head Office
Grade : BO – SBO
United bank for africa is hiring a HCM Performance management officer
Missions / Responsabilités / Activités
- Manage the process for assessing employee’s performance on their jobs and ensure will ensure consistent execution of the annual performance cycle through processes.
- Ensuire annual review and update of KPIs in line with Business Objectives.
- Ensure annual review and update of Job Descriptions in line with Business
- Objectives.
- Performance management reporting.
- Other task assigned by the supervisor.
Role and Responsibilities
-
- Facilitate administrative operations related to performance management in accordance with UBA policies, procedures and contractual obligations.
- Implementing the performance management process in a fair and transparent manner.
- Perform detailed analysis of staff performance after each appraisal cycle to identify opportunities and what to do to improve performance management.
- Organize appraisal review meetings and monitor implementation of appraisal review recommendations.
- Carry out industry survey on Staff Performance and Career Development practices.
Monitoring adherence to performance management activities
- Manage Performance Management with rollout of performance calendar for the financial year.
- Coordinate with employees and Line Business towards timely completion of performance management activities.
- Responsible for sending status updates and reports pertaining to performance management to Manager.
- Facilitate completion of off cycle performance management (employees on international secondments).
- Perform analysis of the extracted rating to:
- Provide clarity on the distribution of rating
- Ensure that the evaluation of employee was fair
- Support Manager, Performance Management in gathering Group and performance related information
Additional Responsibilities
- Resolve employee queries regarding performance management including resolution of non-technical back-end system issues/ escalation of system issues to the technical team.
- Prepare regular and accurate reports on performance management scorecards.
- Coordinating the reporting of poor performing employees.
- Consolidate training requirements arising out of employee evaluation.
- Annual Review and update of all jobs description to align with Banks global objectives in collaboration with unit heads.
Reporting
Provide inputs to Line Managers (as required) relating to progress made within the Unit and in accordance with the measurement metrics set by the organization.KPIs
- Timeliness in performing all assigned tasks
- Timely Resolutions of staff complaints and request
- Quality of reports generated
- Customer Satisfaction Index
Compétences / Exigences / Qualités
Minimum education level –Bachelor Degree in Human Resources or in any social sciences related discipline
EXPERIENCE: Minimum requisite experience – 3 years relevant experience
Minimum education level –Bachelor Degree in Human Resources or in any social sciences related discipline
EXPERIENCE: Minimum requisite experience – 3 years relevant experience
Key Competencies:
Knowledge
- Knowledge of UBA organization structure
- Fosters innovation and inquisitiveness
- Creates a performance driven environment to achieve
- Practical & broad understanding of policies, methods, systems, processes
- Employee relations
- Displays agility & problem solving
- Local labor laws
- Performance management
Skills/Competencies/Aptitudes
- Advisory skills
- Good communication skills
- Analytical skills
- Result achiever
- Culture and Change Champion
- Analytical Thinker
- Problem Solver
- Operational Value Creator Culture and Change Champion
Profil du candidat
- Niveau d’expérience: Expérimenté
- Années d’expérience: Entre 3 ans et 5 ans
- Niveau Académique Minimum: Licence
Documents de candidature
- Motivation Letter
- Resume
Candidates should send their resume and motivation letter to hcmrecruitcameroon@ubagroup.com, with the heading “HCM PERFORMANCE MANAGEMENT OFFICER” by March 15, 2022 BCOB
Only shortlisted candidates will be contacted to proceed to the interview stage.
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