Manager, BI, Insights & Analytics (Master’s in business administration)
MTN Cameroon
DOUALA
Brief Job Description:
Mission/ Core purpose of the Job: (Short description)
The Manager BI & Analytics is responsible for developing, monitoring and managing an effective BI & Analytics program in the OpCo. Further the role is responsible for managing big data and advanced analytics initiatives, data integration/engineering, and business intelligence and data warehousing. The position requires building strong technical hands-on skills and experience as well as establishing close business relationships across the enterprise
The role is responsible to drive performance of analytics solutions to impact overall business results & deliver actionable insights to the business & product teams that aids in strategic decision making.
The role is also responsible for allowing access to information that is critical to the success of multiple areas including sales & distribution, finance, marketing etc. The role leads teams across the below two sub functions:
- Data Science
- BI & Reporting
Detailed Job Description:
Operational Delivery
Functional Leadership:
As the functional leader of the BI & Analytics vertical, the role is accountable to:
- Align the results of the BI and Analytics vertical, collectively and as individual work areas in the OpCo, ensuring that the Group guidelines are duly complied with
- Measure the impact and benefit of the function to OpCo and in turn, Group FinCo and report the true-value metrics. Drive continuous improvement across all verticals
Delivery Leadership:
As the delivery leader of the BI and Analytics vertical, the role is accountable for the following work area outcomes:
Strategy & Analytics, Budgeting, Data and Reporting
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- Implement & execute policies, procedures and guidelines set forth by group BI & Analytics team and ensure the team complies with the same
- Implement governance to manage the consolidated OpCo BI & Analytics strategy, budgets and financials, under direction from the OpCo CEO
- Cascade the Group Fintech budget, analytics and reporting framework in the function, under direction from the OpCo CEO
- Scout opportunities and implement ways to continuously improve OpCo BI & Analytics Executive Management Reporting
BI and Analytics Operations
- Drive elicitation and review business reporting and analytic requirements from the business groups through formal interviews or facilitated sessions and translate into technical designs for OpCo business intelligence implementation
- Develop BI content (reports, dashboards, scorecards, analytic solutions), in collaboration with the team, to provide data necessary to effectively make business decisions and measure goal attainment and overall performance
- Undertake work-stream planning process including inception, technical design, development, testing and delivery of BI solutions that emphasize speed to market results
- Lead data science, engineering and visualization programs in the OpCo in order to make decisions based on insights from data
- Build BI capability in the OpCo and inject best practices
- Guide business areas in identifying new data needs and delivery mechanisms for reporting information as well as self-service solutions
- Work with business areas to adapt their business processes to effectively use enterprise data sources for information and analytical needs
- Other tasks and duties, as assigned
Managerial / Supervisory Responsibilities
- Accountable for the morale, performance, and development of the function’s human capital
- Cascade and socialize work structure processes to enable adoption by the team
- Coach and mentor direct reports
- Ensure assigned team is led, motivated, and rewarded to achieve KPA’s
- Ensure that coaching / mentoring programs and personal development plans are in place for all staff members
- Ensure effective management of diversity among personnel in the function
- Identify staff training and development needs and implement necessary actions, in collaboration with HR
- Motivate and manage individuals to perform at the highest level, especially in terms of delivery and meeting target deadlines
- Possess the authority, presence, and integrity to command respect from colleagues and from external contacts
- Provide career development for direct reports (counselling, coaching, identifying key performance areas, career planning, and goal setting), in collaboration with HR
Job Requirements:
Education:
- 4-year Business Mathematics, Statistics, Data Science (or related) Degree
- Master’s in business administration is advantageousExperience
- Minimum 4 to 6 years relevant experience in a similar position with at least 2 years in a managerial role
- Experience in Fintech, banking or financial services is preferred
- Working experience in BI, customer insight or data analytics related senior role
- Knowledge of modern Big Data platforms and Open-Source solutions to database, data analysis, and data management
- Deep knowledge and experience in data reporting/visualization tools (Power BI, Tableau, etc.)
- Deep knowledge and experience in data analytics tools (SQL, Python, SAS, etc
Additional Details:
Skills/ competencies:
- Analytical thinking
- Business Acumen
- Conflict management
- Continuous improvement
- Data interpretation
- Decision making
- Delivery focused
- Leadership
- Negotiations
- Presentation
- Relationship building
Knowledge
- Big data and analytics
- Data mining & modelling
- Data interpretation
- Data visualization & Reporting
- Statistical Analysis
- Quantitative Analytics
- Forecasting/predictive Analytics,
- Multivariate testing & optimization algorithm
- Business intelligence systems and tools
- Data science toolkits (SAS, R, SPSS)
Email : MTNRecruits.CM@mtn.com
Deadline : 07 January 2022
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