Recrutement MTN Cameroun: Senior Specialist – Customer Knowledge

 MTN Cameroon is looking for Senior Specialist – Customer Knowledge.Marketing

Job Description

Operational Delivery

Adhoc, Frequent Request / Reporting

• • To initiate relevant Customer Knowledge
  • To insure Data accuracy and availability from different Sources (Data warehouse, transvers applications…)
  • To Build Consistent Data Governance Process.
  • To define Marketing needs in term of Data-marts, Reports within IS-BI unit
  • To execute and validate UAT in Data appliance migration / New Implementation

• To Provide Customer behavioural insights in Ad how way of frequent Reporting.
•  To manage Consultancy third-party that support Customer Knowledge.
• To identify long-term trends in telecoms markets.
• To give warning, Alerts concerning Business Performance.
• To transform needs in information of the company in term of data analytics and availability.
• To identify areas for improvement within marketing departments and to implement analytical solutions in order to resolve issues.
• To perform Predictive Scoring, Multivariate Analytics, Clustering, Social network analysis using Datamining Techniques.

Education:

• At least 3 years University Degree in Datamining, Statistics, Computer Science
• Fluent in English and French

Experience

• At least 5 years’ experience in Telecom Industry (including at least 3 Years in Datamining/CVM) OR 3 years’ experience in Banking Sector (within 3 years in BI / Data Mining)
• Experience in supervising/managing others;
• Experience working in a medium to large organization

Training/Certification:

• OBEII Reporting, Power BI
• Advanced SAS Level 3
• Advanced Enterprise Miner Lev3

Skills/ competencies: 

• Advanced statistical software skills (SAS, R, etc.)
• Advanced SQL / PLSQL Language (Oracle…)
• Advanced Knowledge of SGBD Databases Scheme (Oracle, MySQL, Pivotal.)
• Data quality and control methods
• Wide analytical skills
• Extra good numerical mind
• Must be able to work under pressure
• Conceptual Thinker
• Problem Solver
• Improvement Driver
• Culture and Change Champion
• Supportive People Manager
• Relationship Manager
• Results Achiever
• Operationally Astute

HOW TO APPLY?

Click here to apply online 

Deadline: 11/18/2022, 12:59 PM