• Develop and implement the bank’s enterprise risk management strategy and framework
• Ensure alignment of risk management activities with the overall business strategy
• Identify and assess potential risks to the group’s operations, finances and reputation
• Conduct comprehensive risk assessments and develop risk profiles for various business activities
• Formulate and implement risk mitigation plans and control measures.
• Monitor and report on the effectiveness of risk mitigation strategies
• Develop and update risk management policies and procedures in accordance with regulatory requirements.
• Establish a robust risk monitoring system to track key risk indicators.
• Prepare and present regular risk reports to senior management and relevant committees
• Foster a culture of risk awareness and accountability within the organization
• Collaborate with regulators, external auditors and other stakeholders on risk-related issues.
• Collaborate with business units and departments to understand their risk profiles and ensure effective communication on risk issues.
• Develop and implement response plans for potential risk events and crises
• Coordinate with relevant teams to manage and mitigate the impact of risk incidents
• Formulate risk management policies
• Responsible for establishing risk measurement methodologies across the Bank

• Présentation en temps opportun de tous les rapports réglementaires
• Opportunité de réaliser des évaluations complètes des risques
• Efficacité des plans d’atténuation des risques
• Respect des exigences réglementaires et des politiques internes
• Fréquence et précision des rapports de surveillance des risques
• Efficacité des canaux de communication pour le reporting des risques
• Initiatives de formation et de développement pour l’équipe
• Collaboration efficace avec les unités commerciales et les départements
• Efficacité des plans de gestion de crise
• Intégration des considérations de risque dans la prise de décision stratégique
• Réponse rapide aux écarts par rapport aux seuils de risque établis
• Nombre de problèmes de conformité réglementaire résolus
• Gains d’efficacité dans les processus de gestion des risques
• Confiance des actionnaires dans les pratiques de gestion des risques de la banque

• In-depth knowledge of enterprise risk management principles, regulatory requirements and best practices.
• Computer skills
• Understanding banking operations
• Knowledge of financial analysis.
• Risk modeling techniques

• Ability to think strategically and show initiative
• Good analytical skills
• Good interpersonal, listening and communication skills
• Excellent leadership and team management skills Organization and coordination
• Prudent budget management

• Job Title: IT Risk Manager
• Department: Risk Management
• Reports to: Risk Director
• Location: Douala
• Position: 01

Key Responsibilities

• Risk Identification & Assessment: Perform thorough risk assessments to detect potential vulnerabilities across IT systems, infrastructure, and applications.
• Risk Mitigation: Design and implement risk mitigation strategies, including policies, procedures, and internal controls.
• Monitoring & Reporting: Continuously monitor IT environments for security incidents and emerging threats, and provide timely reports to senior management on risk exposure.
• Regulatory Compliance: Ensure adherence to applicable laws, regulations, and industry standards governing IT security and risk management.
• Cross-Functional Collaboration: Partner with IT teams and business units to embed effective risk management practices into operations.
• Training & Awareness: Deliver training and advisory sessions to enhance staff awareness and adoption of IT risk management best practices.

Required Knowledge & Skills

• Strong expertise in IT security concepts, principles, and practices.
• Proficiency in risk management methodologies and frameworks.
• Strong analytical, problem-solving, and communication skills.
• Ability to operate independently while fostering collaboration across teams.
• Familiarity with relevant regulatory and compliance requirements.

Qualifications

• Bachelor’s degree in Computer Science, Systems Engineering, or a related field.
• Professional security certifications strongly preferred (e.g., CISSP, CISA, ISO 27001 LI/LA, PCI DSS, ISO 2700x, SWIFT CSP).
• Minimum of 5 years’ proven experience in IT risk assessment, remediation, and compliance.
• Project management experience is an added advantage.

Application Process

Interested candidates are invited to submit their CV and cover letter to hcmrecruitcameroon@ubagroup.com with the subject line “IT Risk Officer” no later than August 25, 2025.

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• Job Title: Operational Risk Manager / PCA
• Department: Risk Management
• Reporting To: Manager, Operational Risks
• Location: Headquarters

Role and Responsibilities

• Maintain and update BCM (Business Continuity Management) documentation.
• Develop and regularly update BIA, CoB, and Battlebox for all BCM entities in Cameroon.
• Ensure compliance with internal audit requirements and ratings.
• Coordinate and perform Business Continuity Management testing, including alternate site testing, call tree testing, and virtual walkthroughs.
• Monitor and report corporate finance impacts, including total external financial losses from operational risks.
• Track and improve customer service performance through the Customer Satisfaction Index.
• Promote awareness of process gaps and failures to strengthen staff knowledge and risk culture.
• Conduct BVN exception data analysis, downloads, and resolution.
• Propose and document well-defined, approved initiatives for implementation.

Key Performance Indicators

• Accuracy and timeliness of business continuity status reports for Cameroon.
• Responsiveness in supporting business functions during disruptions.
• Timely execution of business impact analyses and risk assessments.
• Efficiency in developing business continuity and disaster recovery plans.
• Speed and quality of incident management plan development.
• Effectiveness of disaster recovery and business continuity testing and execution.
• Establishment of clear priorities for business continuity and defined risk tolerance within Cameroon.

Educational Requirements

• Minimum of a bachelor’s degree or equivalent qualification.
• Relevant professional certifications in risk management preferred.
• Strong expertise in operational risk and mitigation practices.

Experience & Skills

Knowledge:

• Solid understanding of banking operations.
• In-depth knowledge of the bank’s products, services, and internal processes.
• Familiarity with current regulatory requirements on Business Continuity Planning (BCP) in the financial services sector.

Core Competencies:

• Strong quantitative, analytical, and IT skills.
• Excellent interpersonal and communication abilities.
• Proven capacity to raise awareness and embed risk culture across the organization.

Application Process

Interested candidates should submit their CV and cover letter to hcmrecruitcameroon@ubagroup.com with the subject line “Operational Risk Manager / PCA”no later than August 25, 2025 (close of business).

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• Job Title: Risk Credit Control Team Member
• Department: Risk Management
• Reporting Line: Team Lead, Risk Management
• Location: Head Office

Job Objective

To oversee the review and validation of credit and loan documentation, ensuring compliance with approved terms and regulatory requirements, while confirming that all fees and income due to the bank are properly captured in disbursement documents.

Key Responsibilities

Credit Approval & Collateral Compliance (30%)

• Review all credit approvals to confirm alignment with the bank’s credit policies and regulatory requirements.
• Verify that collateral and security documents comply with approved conditions before facility disbursement or guarantee issuance.
• Ensure all pre-disbursement conditions are satisfied prior to facility availment.
• Coordinate with Business Units and Credit Administration to confirm satisfactory CRMS and credit bureau reports.
• Provide recommendations to management on handling credits with unsatisfactory reports or deficiencies in approvals/documentation.
• Prepare and authorize Credit Availment Tickets.

Customer Offer Documentation (15%)

• Draft and issue offer letters to customers strictly in line with approved facility terms and conditions.

Communication of Credit Terms (20%)

• Review and ensure accurate communication of approved terms and conditions in all credit approval correspondence.

Bonds & Guarantees (20%)

• Review requests for bonds and guarantees to confirm compliance with approved terms.
• Issue and validate bonds and guarantees, ensuring accuracy of details provided to beneficiaries.
• Confirm that all applicable fees and income related to bonds and guarantees are properly recognized.

Reporting & Collateral Registration (5%)

• Prepare and submit timely management reports on credit approvals and availed facilities.
• Maintain accurate registration of collateral documents.

Documentation & Filing (5%)

• Ensure prompt receipt, review, and filing of disbursement and collateral documents.
• Safeguard proper custody of documents through both electronic and physical archiving systems.

Irrevocable Standing Payment Orders (ISPOs) (5%)

• Review requests for ISPO issuance, ensuring alignment with approved terms.
• Issue and confirm ISPOs for beneficiaries.
• Ensure recognition of all fees and income from ISPO transactions.

Key Performance Indicators

• Prompt response to credit availment requests within 24 hours of receiving complete documentation.
• Strict compliance in ensuring that approved credits are only availed once all pre-drawdown conditions have been met, or appropriate deferrals/waivers have been duly obtained.
• Timely preparation and submission of required reports.
• Number and frequency of internal customer complaints.

Education Requirements: Minimum of a Bachelor’s degree in Law (for documentation review) or in Accountancy, Business Studies, Business Administration, or related fields (for CACOM issuance).

Experience: 0–3 years of relevant experience in banking, or 1–4 years of related experience in a non-banking environment.

Key Competencies

Knowledge: Foundational understanding of regulatory and statutory requirements governing credit availment.

Skills and Abilities

• Strong analytical and problem-solving skills.
• Excellent written communication.
• Effective presentation and interpersonal skills.
• Proficiency in drafting and reviewing documents.
• Solid IT literacy.

Application Procedure

Interested candidates should submit their resume and motivation letter to hcmrecruitcameroon@ubagroup.com, with the subject line: “Credit Control Team Member.”

Deadline: August 25, 2025 (Close of Business).

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• Job Title: Credit Administration Officer
• Department: Risk Management
• Reporting Line: Head of Credit Risk Management
• Location: Head Office

Job Objective

To ensure efficient processing and seamless service delivery in credit availment, while maintaining full compliance with the bank’s credit policies and regulatory standards.

Roles & Responsibilities

• Oversee the Credit Availment and Loan Disbursement unit to ensure timely, accurate, and error-free processing.
• Ensure that all duly approved facilities, with all terms and conditions satisfied, are promptly availed at Head Office.
• Perform account proofing and ensure the timely clearance of outstanding items.
• Monitor and ensure full collection of all bank interest and fee income.
• Oversee the issuance of bank checks in line with approved availment instructions.
• Foster strong and professional relationships with internal stakeholders, as well as external parties and regulatory bodies such as COBAC, BEAC, and external auditors.
• Respond promptly and professionally to correspondence and inquiries.
• Identify and resolve issues proactively to enhance service delivery.
• Coordinate on-the-job and external training programs to build staff capabilities and drive performance excellence.
• Develop and maintain a team of multi-skilled professionals aligned with Group objectives.
• Authorize processed transactions in line with approved mandates.

Key Performance Indicators (KPIs)

• High customer satisfaction through prompt and reliable service delivery.
• Error-free transaction processing.
• Accurate General Ledger (GL) reconciliations and account proofs.
• Continuous upskilling and capability enhancement of staff.

Education Requirements: Bachelor’s degree required; advanced degree (MBA, MSc, MA, ML) and/or relevant professional qualifications mandatory.

Experience

• Minimum of 4 years of relevant banking experience, or
• 3 years of related professional experience outside banking.

Key Competencies

Knowledge

• Comprehensive understanding of banking operations.
• Strong knowledge of credit products and their dynamics.
• Familiarity with industry standards and best practices.
• Awareness of applicable regulatory frameworks and circulars.

Skills & Competencies

• Professional presence with strong business awareness and strategic thinking.
• Creativity, innovation, and resource management.
• Leadership skills including delegation, empowerment, and change management.
• Strong analytical, decision-making, and problem-solving abilities.
• Proficiency in fraud detection, internal controls, and audit practices.
• Expertise in account management, treasury, credit operations, and regulatory compliance.
• Excellent communication, interpersonal, and investigative skills.
• Advanced proficiency in Microsoft Word, Excel, PowerPoint, and intranet communication tools.

Application Submission

Interested candidates should send their CV and cover letter to hcmrecruitcameroon@ubagroup.com, using the subject line: “CREDIT ADMINISTRATION OFFICER”no later than September 29, 2024

Note: Only shortlisted candidates will be contacted for the interview process.

UBA Cameroon is firmly committed to meritocracy and inclusiveness. The Bank upholds equal opportunity principles and does not engage in unfair discrimination in recruitment, training, career development, or promotion on the basis of race, color, ethnicity, gender, marital status, disability, religion, belief, or age.

If you do not receive feedback within one month of this publication, please consider your application unsuccessful for this recruitment cycle.