Offre d’emploi: plusieurs profils – INTEL HR CONSULTING

 We’re Hiring: Head of Sales & Customer Service

• Location: Douala, Cameroon
•  Application Deadline: January 2nd, 2026

Are you a dynamic commercial leader with a strong track record in driving revenue growth, enhancing customer experience, and building high-performing teams?

We are seeking a Head of Sales & Customer Service to lead and oversee our nationwide commercial and customer service operations. The ideal candidate will bring together strategic thinking, operational excellence, and exceptional people leadership to deliver sustainable business growth.

 Key Responsibilities

As Head of Sales & Customer Service, you will be responsible for:

• Defining and executing the country-level Sales & Customer Service strategy
• Driving revenue growth, market share expansion, and achievement of KPIs
• Developing and maintaining strong, long-term client relationships
• Managing customer experience and ensuring rapid resolution of escalations
• Coordinating cross-functionally with Operations, Finance, and Global partners
• Overseeing performance management, budgeting, forecasting, and process improvements
• Coaching, motivating, and developing Sales and Customer Service teams

 Essential Skills & Qualifications

To succeed in this role, you should have:

• A Bachelor’s degree in Business or a related field (MBA is an advantage)
• 3–5 years of professional experience, including senior leadership roles
• Proven experience in Sales or Customer-facing leadership positions
• A strong background in freight forwarding (Air & Ocean)
• Demonstrated ability to lead teams, drive KPIs, and manage key accounts
• Excellent communication skills; fluency in English is required (bilingual is a plus)
• A profile that is analytical, strategic, proactive, and highly organized

Ready to Take the Lead?

If you are ready to lead a country-wide commercial function and deliver exceptional customer experiences, we encourage you to apply today.

Apply here

NB: Only candidates who meet all the requirements listed on the website will be contacted.

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 We’re Hiring: Operations & Projects Manager (Logistics)

• Location: Douala, Cameroon
• Application Deadline: January 2, 2026

We are seeking a dynamic and results-driven Operations & Projects Manager to lead and enhance our logistics operations.
If you thrive in fast-paced environments, excel at coordinating people and processes, and are passionate about operational excellence, this opportunity is for you.

 Key Responsibilities

• Lead end-to-end project planning, execution, monitoring, and delivery
• Coordinate internal teams, suppliers, and global partners to ensure seamless operations
• Manage budgets, resources, KPIs, and overall operational performance
• Implement logistics process improvements to drive efficiency and cost optimization
• Oversee transportation, customs clearance, shipment tracking, and vendor performance
• Ensure compliance with company strategy, customer requirements, and regulatory procedures
• Prepare operational reports and contribute to country-level operational strategy

 Required Skills & Qualifications

• Bachelor’s degree in Logistics, Supply Chain, or a related field, with 3–5 years of relevant experience
• Proven experience in logistics operations and project management
• Strong understanding of supply chain, warehousing, transportation, and inventory management
• Excellent leadership, communication, and stakeholder management skills
• Proficiency in project management tools and strong problem-solving abilities
• Strong organizational skills with the ability to manage multiple priorities

 Why Join Us?

Join a growing logistics company and play a key role in strengthening and scaling its operational backbone. This role offers the opportunity to make a meaningful and strategic impact across the organization.

Apply here

NB: ONLY CANDIDATES WHO MEET ALL THE REQUIREMENTS LISTED ON THE WEBSITE WILL BE CONTACTED.