MTN Cameroon is looking for Senior Manager – Business and Strategy.Enterprise Management
Location: Douala, Littoral, Cameroon
Job Description
Key Performance Areas
Staff Leadership and Management
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- Source, induct and manage talent in accordance with legislative guidelines
- Continually develop a culture of strong collaboration and effective team working
- Ensure open communication channels with staff and implement change management interventions where necessary
- Provide definition of roles, responsibilities, individual goals and performance objectives for the team
- Set KPIs and provide regular performance feedback through a well-defined and implemented performance review program
- Develop and implement a training plan to build and develop skills within the team
- Performance – manage resources in accordance with HR policy and legislation wher necessary
- Actively participate in leadership team and develop skills of own team
- Promote and develop strong relationships with other working groups and ensure adherence to Group governance
Governance
Adhoc, Operational and Tactical Meeting
- Set up / participate in steering committees and operational meetings
- Participate and provide input into tactical meetings
- Report at process and functional level
- Provide inputs & drive OpCo wide transformation initiatives, elicit inputs from relevant parties
- Drive preparation of proposal on change initiatives SLA, policies, and procedures
Escalations
- Manage and resolve escalations that have impact on critical path of service delivery
- Escalate issues that will result in significant time, scope, employee/customer or cost impact if not resolved
- Manage and provide solutions to issues that require formal resolution
Opco Operational
- Review and identify key risks, issues and dependencies and set mitigation actions
- Manage budgets
- Sign-off / make decisions regarding operational changes as authorised
Opco Tactical
- Provide input on all projects initiated
- Review key risks, issues and dependencies and set mitigation actions
- Manage budgets
Performance
- Review performance against agreed KPIs
- Review and monitor plans for continuous improvement
Reporting
- Provide input and status reports as required relating to progress made in accordance with the measurement metrics set by the organisation
- Develop and produce daily, weekly, monthly, quarterly, and annual reports as and when required
- Report on an adhoc basis on specific management requirements as and when necessary
- Track daily performances and achievements against targets and KPIs. Report to top management and team to improve strategy implementation
Budgets
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- Manage allocated budget in line with business objectives
- Make sure to operate within budget and that operations are cost-effective, in line with a least cost operating strategy
- Develop business case and motivate for additional budget and resources when required
- Responsibilities
Operational Delivery / Key Job Responsibilities
- Ensure alignment between the Company and Group-wide strategy.
- Internally collaborate with cross functional input, for the formulation of the Company strategy.
- Coordinate business planning activities in conjunction with Finance and Heads of Department.
- Champion the implementation of Group or other transformation initiatives for improved operational efficiency.
- Oversee all CEO strategic and business reporting to the Board, Group and Regional offices.
- Analyze, gather, and summarize a variety of business and market information/trends for inputs into CEO and functional priorities.
- Ensure appropriate and timely communication between the CEO and internal and external stakeholders on relevant strategic projects and transformation initiatives.
- Identify, establish, and incubate new and innovative business streams for market and value expansion, and detect potential threats to the execution of the current business plan
- Establish a continuous improvement mechanism to enhance strategy formulation, cascade, and execution processes within the Company
- Champion the Company strategy and its execution throughout the fiscal year and regularly report to the CEO and Exco and advise on any changes that need to be implemented.
- Champion the alignment among Project Management offices and Business functions for smooth co-ordination of OpCo Priorities.
As per requirements
Managerial / Supervisory Responsibilities
- Coach and mentor direct reports to ensure staff motivation is high
- Ensure skill transfer for staff development, motivation and business continuity
- Guide and direct suppliers and third parties in achieving Opco objectives
- Identify staff training and development needs and implement necessary actions
- Get strongly involved in the development and execution of all training programs, to meet the needs of the customer and the organization
- Recruit, develop and retain human resources to maximize potential
- Manage team (including recruitment, on-boarding, attrition)
- Set goals and objectives for direct reports, monitor progress and maintain motivation
- Provide an advisory function on governance and best practices in client experience
Qualifications
Job Specifications/ Minimum & Preferred Requirements
Education / Business Degree
- Minimum 3 -year Academic Degree, MBA / Master is advantageous
Fluent in French and English
Work Experience
- Minimum 8 years work experience
- Manager track record of 5 years or more; with at least 7 years with executive level interactions
- Proven track record of strategy formulation and execution.
- Proven track record in managing stakeholders across functions
Training
Project management
- Business Risk management
- Financial & Budget Management
- Data Analytics
- Leadership programs
- Stakeholder Management
Industry / Certifications
- Project Management Certification advantageous
Any other specifications
- MS Projects
Competencies
Knowledge
- Good understanding of MTN Business environment and priorities
- Telecommunications industry
- Knowledge of African Markets
- Regulatory & Legal environment
- MTNC policies and processes
- MTNC Business planning
- Product development and performance management
- Excellent command in MS Excel and MS Project
Skills
- Strategic thinking
Establishing priorities
Financial & Business Acumen
Analytical thinking
Stakeholder Management
Conflict management
Change Management
Data interpretation
Decision making
Negotiations
Innovation
Presentation
Behavioral Qualities
- Strategy Implementer
- Strategic Thinker
- Decisive Problem Solver
- Best Practice Value Creator
- Culture and Change Champion
- Guiding People Manager
- Relationship Builder
- Results Achiever
- Leadership and persuasive
Required Skills
Skills
- Establishing priorities
- Strategic thinking
- Analytical thinking
- Change Management
- Conflict management
- Data interpretation
- Decision making
- Financial & Business Acumen
- Innovation
- Negotiations
- Presentation
- Stakeholder Management
HOW TO APPLY?
