UBA Cameroon is recruiting a Credit Administration Officer.
- Job Title: Credit Administration Officer
- Department: Risk Management
- Reporting Line: Head of Credit Risk Management
- Location: Head Office
Job Objectives
The primary goal is to ensure smooth processing and high-quality service delivery in credit availment, while strictly adhering to the bank’s credit policies.
Roles & Responsibilities
- Oversee the Credit Availment and Loan Disbursement processes to ensure timely and accurate execution.
- Ensure that all approved credit facilities, meeting required terms and conditions, are processed without delay.
- Review and reconcile accounts, ensuring the cleanup of all open items.
- Guarantee the collection of all bank interest and fee income.
- Ensure that Bank Cheques are issued as required by credit availment instructions.
- Foster positive and professional relationships with internal customers, external partners, and regulatory bodies, including COBAC, BEAC, and external auditors.
- Respond promptly to correspondence and inquiries.
- Address and resolve challenges to enhance service delivery.
- Organize internal and external training programs to equip staff with the necessary skills for superior performance.
- Develop a team of multi-disciplinary staff to achieve the organization’s goals.
- Authorize completed processes and transactions.
Key Performance Indicators (KPIs)
- Customer Satisfaction through prompt and efficient service delivery across various products.
- Error-Free Processing of all transactions.
- High-quality General Ledger (GL) management and accurate account reconciliation.
- Ongoing improvement in staff capabilities through training and development.
Educational Requirements
- A first degree is mandatory, with additional qualifications such as an MBA, MSc, MA, ML, or relevant professional certifications.
Experience Requirements
- Minimum of 4 years of relevant banking experience, or 3 years of related experience in a non-banking environment.
Key Competencies
Knowledge
- In-depth understanding of Banking Operations and Credit Products.
- Strong Industry Knowledge and familiarity with relevant Regulatory Circulars.
Skills & Aptitudes
- Professional Disposition, Strategic Thinking, and Business Awareness.
- Creativity & Innovation, Resource Management, and effective Delegation.
- Leadership skills to Inspire and Manage Change.
- Strong Analytical Thinking, Decision Making, and Problem-Solving abilities.
- Ability to manage diversity and foster inclusion.
- Proficiency in Communication, Fraud Detection, Internal Auditing, and Account Management.
- Advanced skills in Accounting, Treasury Management, and Credit Analysis.
- Expertise in interpreting and implementing Policy and Regulatory Requirements.
- Advanced knowledge of Microsoft Word, Excel, PowerPoint, and internal Email Systems.
Application Submission
Candidates are required to send their resume and cover letter to hcmrecruitcameroon@ubagroup.com, using the subject line “CREDIT ADMINISTRATION OFFICER.” The application deadline is September 29, 2024.
Please note, only shortlisted candidates will be contacted for the next stage of the recruitment process.
Diversity & Inclusion Commitment
UBA Cameroon is dedicated to promoting meritocracy and inclusiveness. We do not discriminate based on race, ethnicity, gender, marital status, disability, religion, or age in recruitment, training, career development, or promotion.
If you do not receive feedback within one month of this publication, kindly consider your application unsuccessful for this cycle
