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Recruitment notice: Human Resources Partner II

  • Job Title: Human Resources Partner II
  • Locations: Cameroon – Yaoundé r
  • Employment Type: Full-Time

Management Sciences for Health (MSH) is recruiting a Human Resources Partner II for its activities.

About This Role: Regional HR Partner – West Africa Region

The Regional HR Partner for the West Africa Region serves as a strategic advisor, supporting programs and teams across a wide range of HR services and initiatives. These efforts are aligned with both organizational goals and the specific needs of various projects within the region. This role works in close collaboration with MSH Corporate Human Resources, Project Directors, Project HR teams, and the Project Leadership Team to achieve strategic objectives across countries.

Reporting to the Director of Human Resource Partners, the Regional HR Partner plays a pivotal role in ensuring the implementation of people-centered services, policies, and programs. They also provide hands-on support to Project HR staff and Project Directors across the assigned portfolio of countries.

Key Responsibilities

1. Strategic Advisor – HR Management (35%)

  • Act as a strategic partner, understanding the organization’s mission, vision, values, and objectives, while aligning HR initiatives with these goals.
  • Facilitate strategic organizational meetings and provide tailored guidance to senior leadership.
  • Mentor and coach Country HR Managers, ensuring successful implementation of HR services across their portfolios.
  • Contribute to the design and rollout of tools, guidelines, and programs that enhance HR services. Examples include:
    1. Developing an HRP Toolkit.
    2. Leading capacity-building initiatives for Country HR Managers.
  • Educate managers and employees on company policies and procedures, ensuring clarity and alignment.
  • Drive change management efforts by effectively communicating organizational changes and offering support to employees and managers during transitions.
  • Strengthen the HR function by mentoring other HR specialists and fostering a high-performing team.

2. Risk Management & Employee Relations (25%)

  • Ensure compliance with local labor laws by monitoring and implementing relevant regulations, maintaining records, and managing investigations as required.
  • Provide managers with training on effective employee performance planning, monitoring, and appraisals. This includes:
    1. Coaching managers on employee engagement.
    2. Addressing grievances.
    3. Supporting disciplinary actions where necessary.
  • Collaborate with the Compliance and Audit Team to respond to HR audit queries, lead investigations, and implement audit recommendations.
  • Partner with local legal counsel and the Head Office Legal Unit to address complex employee relations issues, including startup and closeout processes, while adhering to local labor laws.

Recruitment and Placement (15%)

  • Ensure compliance with recruitment policies and procedures, suggesting improvements to optimize effectiveness.
  • Assist in the preparation and review of recruitment materials, such as job descriptions, specifications, advertisements, donor approval memos, and interview questions for open roles.
  • Oversee the collection of all required new hire documentation by HR, ensuring that employee folders meet local regulatory requirements.
  • Maintain a well-organized and up-to-date database of applicants for internship and volunteer positions.
  • Coordinate and execute new employee orientation programs, covering key topics like company policies, job duties, working conditions, salary details, growth opportunities, and employee benefits.

Compensation, Benefits, and Payroll Management (10%)

  • Collaborate with the MSH compensation unit and project leadership to evaluate jobs and ensure accurate classification within appropriate job bands and families.
  • Regularly assess and recommend HR vendors and service providers, ensuring that the office benefits package remains competitive by revising it as needed.
  • Conduct payroll audits to verify compliance with company policies and practices.
  • Evaluate and justify promotions from both technical and compensation perspectives, ensuring alignment with organizational standards.
  • Champion initiatives promoting a safe and positive workplace, including implementing relevant training, HR programs, and participating in health and safety committees.

Performance Management (10%)

  • Oversee the full performance review cycle, ensuring timely completion and providing necessary training throughout the process.
  • Support supervisors and managers in addressing performance issues through effective planning, monitoring, and appraisals by:
    1. Training managers on coaching and disciplining employees.
    2. Organizing and participating in performance review meetings.
    3. Resolving employee grievances professionally.
    4. Providing counseling to both employees and supervisors.
  • Conduct specialized training sessions to equip supervisors with the skills needed to manage performance effectively.
  • Collaborate with the Talent Management team on PPRD (Performance, Planning, and Results Development) initiatives.

HR Management Information Systems (HRMIS) (10%)

  • Monitor key HR metrics and generate relevant reports for analysis and decision-making.
  • Conduct regular audits of Workday HRMIS data to ensure accuracy and compliance.
  • Analyze statistical HR data to assist in informed management decisions.
  • Promote knowledge-sharing through mechanisms like HR databases, open discussions, and employee-management meetings.
  • Provide detailed HR reports to management, covering areas such as headcount, turnover, employee relations, and budgeting.

Qualifications

Education

  • A Bachelor’s Degree in Human Resource Management or a related field is required.
  • A postgraduate degree, such as an MBA in Business Administration, is preferred.

Experience

  • Minimum of 8 years of HR experience is required, with 10 years preferred.
  • Proven success as an HR generalist, supporting diverse teams of 50+ employees.
  • Deep expertise in HR practices within the West Africa region, with a robust understanding of local labor laws and standards.
  • Experience in international development programs and USG-funded initiatives is essential.

Knowledge, Skills, and Abilities

Knowledge

  • Strong understanding of regional employment laws and HR management trends.
  • Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and database tools.

Skills

  • Exceptional ability to build and sustain relationships with HR teams, senior management, and external stakeholders.
  • Proficient in managing diverse, multicultural teams and facilitating training sessions on conflict resolution and leadership development.
  • Strong organizational skills with attention to detail and exceptional communication abilities (written and oral).

Abilities

  • Capability to prioritize multiple tasks in a fast-paced environment while meeting tight deadlines.
  • Ability to travel within the portfolio region as needed for HR initiatives.
  • Demonstrated discretion in handling confidential matters.
  • Proven aptitude for conflict resolution and fostering trust among colleagues.

Physical Demands

  • Ability to perform basic office tasks such as typing, filing, and lifting lightweight documents (under 10 lbs).
  • Willingness to travel for short-term assignments (up to eight weeks per year).

Management Sciences for Health (MSH) is committed to fostering an inclusive workplace and is proud to be an equal opportunity employer. We do not discriminate against any employee or applicant based on race, color, sex, sexual orientation, gender identity, religion, creed, citizenship, national origin, age, veteran status, or disability unrelated to job requirements.

MSH actively takes affirmative action to ensure that qualified applicants are provided with equal employment opportunities and that all employees are treated fairly, without regard to their race, age, color, religion, sex, sexual orientation, gender identity, national origin, or veteran or disability status.

This commitment aligns with our adherence to the U.S. Department of Labor Executive Order 11246, Section 503 of the Rehabilitation Act, and Section 4212 of the Vietnam Era Readjustment Assistance Act. MSH maintains and regularly updates an affirmative action program and plan to uphold these principles and ensure compliance with applicable laws and regulations.

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